Privacy Notice interogoholding.com
Latest updated: 2021-12-13
We have done our best to write this Notice in simple terms. To facilitate your understanding of this Notice, it consists of two layers with an introductory summary of its content.
1. Introduction
- The website (https://interogoholding.com, the “Website”) is operated by Interogo Holding AG (hereinafter “Interogo Holding”), a company incorporated under Swiss law whose principal place of business is at Bahnhofstrasse 15, CH – 8808 Pfäffikon SZ, Switzerland.
- This Privacy Notice describes Interogo Holding’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.
- We mainly use your personal data to provide the Website and its services to you or to answer your queries received by email.
- As we are part of the international group of companies and share administrative systems, we may share your personal data with affiliates for administrative purposes only.
- You are entitled to review how we process your personal data. For questions or comments about this Notice and our privacy practices, contact us via: privacy@interogoholding.com.
2. What data we collect and use (process)
IP addresses and cookies
Interogo Holding does not collect personal data about its Website visitors, other than IP addresses and cookies. For more information about cookies, including how to see what cookies have been set and how to manage and delete them, please consult our Cookie Policy Page.
Personal identifiable data
Infrastructure / WaaS: In our infrastructure IP numbers are stored in infrastructure components that manage traffic and security (load balancing and web application firewall) in Azure region West Europe. The purpose of storage is to manage traffic efficiently and to avoid and manage security risks, threats and abuse. IP numbers are never stored together with other personal identifiable information.
Correspondence contact details
If you correspond with us, we may retain such correspondence and the information contained in it (such as name, e-mail, contact information, occupation and, any personal identifiable information you provide in free text form).
3. Why we use your personal data
We process your personal data for the following purposes:
Smooth Website functioning
When you view our Website or any other site linked from this Website, we may store some information on your computer in the form of a “cookie”, which enables us to better tailor our Website and allows you to navigate on our Website.
Legal basis: We process your personal data because it is of our legitimate interest to provide you with our Website, and we ask for your consent to place cookies on your device.
We process your IP address, to help diagnose problems with our server and to administer our Website. IP numbers are stored in infrastructure components that manage traffic and security (load balancing and web application firewall).
Legal basis: Processing is necessary for the performance of a contract to which the Website visitor is party or in order to take steps at the request of the Website visitor prior to entering into a contract (when we provide you with our Website or requested materials). IP numbers are never stored together with other personal identifiable information.
Answering Correspondence with you
If you contacted us by email, the postal service, or other form of communication, you might be providing us with, as the case may be, your name, e-mail, contact information, occupation and, any personal identifiable information you provide in free text form in order to to respond to your inquiry during a certain period as prescribed in the applicable legislation.
As always, if you wish to have Interogo Holding “erase” your personal information or otherwise refrain from communicating with you, please contact us at privacy@interogoholding.com.
Note: if you ask Interogo Holding not to contact you by email at a certain email address, Interogo Holding will retain a copy of that email address on its “master do not send” list in order to comply with your no-contact request.
Legal basis: Processing is necessary for the purposes of the legitimate interests pursued by Interogo Holding in answering queries, since such interests are not overridden by the interests or fundamental rights and freedoms of the correspondents.
Compliance with legal obligations
We may use your personal data to complete our contractual obligations and to comply with our legal obligations when so is necessary and mandatory by law. This can be specific regulations, court orders or governmental regulations.
Legal basis: Processing for the purpose of complying with our legal obligations is based on the mandatory legal framework applicable to us.
4. When and how we share information with others
With our affiliates to provide you with the services
For the purpose of providing you with the services about our affiliates or subsidiaries we may disclose personal information that you provide via this Website to our affiliates (i.e. other companies within the Interogo Holding group and within the Inter IKEA Group) that are entrusted to process your information on our behalf in accordance with our instructions, this Privacy Policy and other appropriate measures for privacy and security.
With third parties when it is necessary pursuant to contractual or regulatory obligations
Our ambition is to only share your personal information with others when it is necessary. Such situations may include necessity for the completion of a contract with a third party, or when we have acceptable business reasons to do so.
We do not sell personal information to anyone and only share it with third parties who are facilitating the answering of your queries.
We may also disclose your personal information to third parties if we have good reasons to believe that access, use, retention or disclosure of such information is reasonably necessary to:
- comply with any court order or other legal obligation;
- enforce or apply our terms of use and other agreements; and
- protect the rights, property, or safety of Inter IKEA Systems B.V., its franchisees, or others.
This includes exchanging information with other companies and organizations for the purposes of fraud protection.
5. Transferring personal data from the EU to Switzerland
Interogo Holding has its headquarters in Switzerland. Information we collect from you will be processed within the EU and in Switzerland. Switzerland has received a finding of “adequacy” from the European Union under Article 45 of the General Data Protection Regulation (GDPR), and the Swiss Federal Act on Data Protection which means that Interogo Holding may transfer personal data to its processing in Switzerland.
Interogo Holding endeavours to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Interogo Holding and the practices described in this Privacy Notice. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We also minimize the risk to your rights and freedoms by not collecting or storing sensitive information about you.
If we were to transfer your personal data to third countries, i.e. countries outside the EU/EEA, we will enter into the appropriate agreements and take other measures in accordance with applicable legal requirements.
6. Data subject rights
The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. This Privacy Notice is intended to provide you with information about what personal data Interogo Holding collects about you and how it is used. If you have any questions, please contact us at privacy@interogoholding.com.
If you wish to confirm that Interogo Holding is processing your personal data, or to have access to the personal data Interogo Holding may have about you, please contact us at privacy@interogoholding.com. You may also at any time write to “Interogo Holding, The Personal Data Representative, Bahnhofstrasse 15, CH – 8808 Pfäffikon SZ, Switzerland.
You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Interogo Holding might have received the data from Interogo Holding; what the source of the information was (if you didn’t provide it directly to Interogo Holding); and how long it will be stored. You have a right to update or correct (rectify) the record of your personal data maintained by Interogo Holding if it is inaccurate. You may request that Interogo Holding erase that data or cease processing it, subject to certain exceptions. Interogo Holding does not use your data for direct marketing purposes.
In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Interogo Holding processes your personal data. When technically feasible, Interogo Holding will—at your request—provide your personal data to you or transmit it directly to another controller.
Reasonable access to your personal data will be provided to you at no cost upon request made to Interogo Holding at privacy@interogoholding.com. If access cannot be provided within a reasonable time frame, Interogo Holding will give you with a date when the information will be supplied. If for some reason access is denied, Interogo Holding will provide an explanation as to why access has been denied.
7. Security of your information
To help protect the privacy of data and personally identifiable information you transmit through use of this Website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.
8. Data storage and retention
Location of your data
Your personal data is stored by Interogo Holding on its servers, and on the servers of the cloud-based database management services Interogo Holding engages, located in Sweden, Ireland and Switzerland.
Retention times
We only retain your data for the time needed to complete the purposes described in this Privacy Notice..
In case Interogo Holding is contacted at contact@interogoholding.com and through the associated contact details for general queries, it retains correspondence including personal data, such as email address, place of work etc, for the time necessary to provide a satisfactory reply and for a reasonable term thereafter as prescribed in the applicable legislation.
In order to provide journalists with a good experience, when the Media Team of Interogo Holding is contacted at media.relations@interogoholding.com and through the associated contact details, it retains correspondence including personal data, such as email address, place of work etc, for the duration of the business relationship the journalist and for a reasonable term thereafter as prescribed in the applicable legislation.
For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact Interogo Holding at privacy@interogoholding.com.
Review
We continuously review and update our retention periods for personal data to ensure that we do not keep data for longer than necessary.
9. Changes and updates to the Privacy Notice
Updates to this Notice
As our organization, services and website change from time to time, this Privacy Notice and Website Terms of Use is expected to change as well. We reserve the right to amend the Privacy Notice at any time, for any reason, without notice to you, other than the posting of the amended Privacy Notice at this Site. You should check our Website frequently to see the current Privacy Notice that is in effect and any changes that may have been made to it.
Significant changes to this Notice
If we make any change in the way we collect, use or share personal data, we will make a note of the update under the section “Change history” herebelow.
10. Questions, concerns or complaints
To ask questions or comment about our Notice and our privacy practices, contact us via: privacy@interogoholding.com
Last modified: 2021-12-13
11. Change history
Update: 2021-12-13
Clarifications due to new recommendations from data protection authorities. The Notice has also been revised to be concise, clear, comprehensible and easy to understand. The updated Privacy Notice will automatically enter into force for all existing users on 2021-12-13. Your continued use of our services from that date will be subject to the new Privacy Notice.
Update: 2019-03-13
Clarifications due to new recommendations from data protection authorities. The updated Privacy Notice will automatically enter into force for all existing users on 2019-03-13. Your continued use of our services from that date will be subject to the new Privacy Notice. The Notice has also been revised to be concise, clear, comprehensible and easy to understand.